The role involves aiding in setting up various venues for a variety of events, such as festivals, concerts, family fun days, and trade shows. Duties may encompass managing kiosks or merchandise stands, ushering guests, ticket checking, and assisting with general event setup. Additionally, there may be tasks related to setting up stage, lighting, and sound equipment. Maintaining cleanliness and organisation throughout an event is a key aspect of the role.
Key Responsibilities
Assist with the setup and breakdown of event spaces, including arranging furniture, setting up equipment, and ensuring the venue is presentable before and after events
Greet guests, provide directions, and assist with any inquiries or special requests to ensure a positive experience for all attendees
Support the registration process by checking in guests, distributing tickets and managing attendee lists accurately
Assist in coordinating logistics such as parking, transportation, and signage to facilitate smooth event operations
Patrol event areas to monitor guest behavior, ensure compliance with venue rules, and address any safety or security concerns promptly
Provide basic hospitality services such as serving refreshments, replenishing supplies, and maintaining cleanliness in event areas
Experience in prior customer service preferred, but not essential
Must be able to stay calm in stressful, fast-paced situations
Experience dealing effectively with conflict
What we offer
Casual position, with an hourly rate from $38.2682 to $39.4957 per hour (depending on qualifications, skills and experience) plus 12% superannuation
Training Courses + Professional Development
40% discount on yearly Aquatic and Fitness Centre membership for staff and families at local facility (conditions apply)
Access to EAP program for employees and their immediate family
About Muswellbrook
Muswellbrook Shire Council is a progressive local government area, located under two hours from Newcastle and Tamworth and three hours from Sydney, in the beautiful Upper Hunter Valley.
The Shire has a long history in energy generation and is one of the largest coal mining areas in Australia. As we move towards a Net Zero economy, we are at the centre of renewable energy transition and innovation.
Working at Muswellbrook Shire Council, you will be part of driving change to create a bright and prosperous future for our community, in a location which has plentiful opportunities and an enviable lifestyle.
It is a great place to grow your career and be part of something bigger – we have space for you.
Further information and to apply
For more information on this position please contact the hiring manager Natalie Moore, Coordinator Tourism and Eventson 0490 093 505.
If you need assistance or an adjustment when submitting your application please contact Human Resources on (02) 6549 3700 or via email [email protected].
To complete your online application, you will be asked to upload a copy of your resume and provide responses to questions which are based on the criteria listed in the Position Description. Please keep your responses concise. Any incomplete applications will not be considered past the closure date.
Please note that as part of Muswellbrook shire Council's recruitment process, prior to an offer of employment being made, recommended candidates may be subject to a medical assessment which may include alcohol and other drugs testing.
Applications close on 8 September 2026 at 11:59pm.
