ICT Technical Officer

Western Downs Regional Council has been awarded the Queensland Large Employer of the Year for the Darling Downs South West Region for 2019, 2021, 2022, 2023 and 2024.

Be part of a team that make a real difference within the communities we serve. Our mission drives us, and we want you to be part of the journey.

Experience Western Downs It's the people that make it!

Full-Time, Fixed-Term

 

The Opportunity

The ICT Technical Officer reports to the Infrastructure Team Leader and will work closely with the other Technical Officers, Service Desk Staff, ICT Team Leaders, Project Managers, internal stakeholders, vendors and support partners.

The ICT Technical Officer provides technical services to the Western Downs Regional Council (WDRC) to ensure the efficient and effective functioning of Councils’ information technology and communication systems.

About Yourself

A person in this position will need to hold a relevant tertiary qualification in Information Technology, Computer Science, or a related field and/or an equivalent combination of education, training, certifications and work experience OR be able to demonstrate equivalent related experience.

It is also highly desirable for the successful candidate to have:

(1)  ITIL v3/v4 Foundation

(2) Sound experience VMware; ESXi (5 and newer), vCenter and VMWare Data Recovery

(3) Sound experience in Microsoft Domain Services (DNS, DHCP, DFS, AD, Group Policy)

(4) Minimum 3 years working in ICT corporate Environment.

(5) Server operating systems and applications; Windows Server 2012-2022, Linux.

(6) Storage hardware and management tools

(7) Disaster Recovery and Business Continuity Planning

(8) Data management techniques and technologies; SQL Server Management Studio 2012 to SQL Server Management Studio 19

(9) Sound knowledge of networking technologies; (WAN / LAN Routing, Switching, VPN, Firewalls)

(10) Sound experience in Microsoft O365 and SharePoint Administration

(11) Sound Experience in the following: IIS, SCCM, CommVault, Exchange, Intune and file and print services will be highly regarded.

 

The Benefits of Working for WDRC:

Work / life balance

We understand the importance of balance. Enjoy flexible work arrangements and wellness programs designed to keep you at your best.

Superannuation

In addition to your annual salary, Council will contribute twelve (12) per cent, including the superannuation guarantee contribution.

Growth Opportunities

We invest in your growth. Whether it’s skill development, mentorship, or career advancement, we’ve got you covered.

Access to Corporate Health Plan

Take care of yourself and join one of our Corporate Health Plans to improve life.

Health & Wellbeing program and Mental Health Support

Change your lifestyle and live better with healthy ideas. Be your best possible self with provided support and information.

Access to free Employee Assistance Program & confidential counselling

Reach out to someone confidentially if you are experiencing any concerns or problems.

Salary Packaging Available

Restructure your salary to work for you to pay for everyday living expenses such as Motor Vehicles, Superannuation, Remote Area Housing (Rent), Fuel, Gas and Electricity.

Allowances Available (if applicable)

Allowances such as Locality Allowance may be applicable to your position.

Leave Loading

You will receive 17.5% leave loading on top of your base rate of pay, while you are on Annual Leave.

Uniforms and PPE

Uniforms and Personal Protective Equipment (PPE) provided.

Job security in a local government position

Feel secure working for an organisation who believes in strong foundations of respect, balance, communication, teamwork, accountability and leadership. 

 

Living & Working in the Western Downs:

https://www.westerndownsqueensland.com.au/

If you are looking to join an innovative and dynamic company, that provides staff with a work life balance and opportunities for growth with state of the art mentoring from professionals within its team, this may be the role for you. Be part of the community you serve. TOGETHER WE MAKE A REAL DIFFERENCE.

Applications close at 5.00pm AEST on Tuesday 17 February 2026

Additional Information

The recruitment process may include candidates undergoing a pre-employment medical including drug and alcohol testing.

WDRC reserves the right to close or withdraw vacancies before the advertised closing date, or extend the closing date, without prior notice.