Team Leader Parking

Team Leader Parking

Footscray, Australia

Reference: 6943910

• Permanent Full Time

• Band 6 ($99,705 to $108,027) +12% super + monthly ADO

• Footscray, Melbourne

About Us

At Maribyrnong City Council, we are committed to creating a connected, inclusive and thriving community where people feel proud to live, work and visit. Located in Melbourne's vibrant inner west, Maribyrnong is one of Victoria's fastest-growing municipalities, celebrated for its diversity, creativity and strong sense of community.

We are passionate about delivering innovative services and opportunities that support our residents, businesses and visitors now and into the future.

The Opportunity

Are you an experienced operational leader who can motivate a team, strengthen compliance and deliver positive outcomes for the community?

Maribyrnong City Council is seeking a capable and community-focused Team Leader Parking to lead our Parking Enforcement team in improving parking safety and accessibility across the municipality.

This is a hands-on leadership role combining field supervision, workforce coordination and operational planning. You will support and develop Parking Officers, ensure fair and consistent enforcement, and use operational data and community feedback to improve service delivery. on call wording for AD:

Working collaboratively with internal teams and external stakeholders, you will help ensure parking services are responsive, efficient and aligned with Council's commitment to a safe, accessible and thriving community.

This role requires participation in an after-hours on-call roster to respond to operational requirements as needed.

Key Responsibilities

• Lead, coach and develop Parking Officers, fostering a safe, inclusive and accountable team culture with clear performance expectations.

• Coordinate rosters, daily deployment and after-hours and weekend coverage to meet operational demands and service standards.

• Plan targeted patrols using enforcement data, parking occupancy information, customer requests and local knowledge, with a focus on school zones, activity centres and accessible parking.

• Undertake regular field patrols with officers, providing practical coaching and guidance in complex operational situations.

• Ensure parking enforcement activities, infringement evidence and records comply with relevant legislation, Council procedures and procedural fairness requirements.

• Oversee escalated complaints and customer enquiries, supporting timely responses and effective conflict resolution.

• Monitor compliance outcomes, service performance and safety risks, identifying opportunities to improve operational planning, procedures and digital workflows.

• Build effective relationships with Council teams, residents, traders, schools and external agencies to resolve parking issues and improve community outcomes.

About You

To be considered for this role, you will have the following:

• Demonstrated experience leading or supervising a field-based compliance, parking enforcement or regulatory services team.

• Sound knowledge of Victorian parking legislation, authorised officer responsibilities, infringement processes and evidence requirements.

• Strong operational judgement and a commitment to fair, proportionate and community-focused enforcement.

• Well-developed communication, customer service and conflict-resolution skills, including the ability to manage escalated complaints and difficult interactions.

• Experience using enforcement technology, operational data and performance reporting to guide decisions and improve service delivery.

• A relevant Certificate IV in Government (Statutory Compliance), Government Investigations or a related discipline, or substantial relevant experience in parking or regulatory services.

• A current driver's licence valid in Victoria and the ability to obtain and maintain the authorisations and employment checks required for the role.

Why Choose Maribyrnong?

• Be part of a values-driven organisation committed to positive community outcomes.

• Work alongside a supportive and collaborative team.

• Access professional development and opportunities to build your leadership capability.

• Enjoy a flexible and inclusive working environment

• Make a tangible difference to parking safety, accessibility and the liveability of our community.

So, if you are a motivated leader who is passionate about compliance, team development and delivering quality services to the community, we encourage you to apply now!

How to Apply

To download the PD, and to apply for this job go to: https://maribyrnong.recruitmenthub.com.au/Vacancies & enter ref code: 6943910.

To express your interest in this role, please forward a copy of your Resume and a Covering Letter via our Careers website, outlining your relevant experience and addressing the Key Selection Criteria defined in the position description in support of your application by 10:00pm on the closing date.

Enquiries: Should you have any questions regarding this position, please contact Glen Kennedy, Coordinator Parking and Local Laws on 9688 0171

Closing Date: 16 November 2026 - 10.00pm.
Maribyrnong City Council (Council) is committed to the safety and wellbeing of children and young people and to operating in a manner that complies with its obligations under the Child Wellbeing and Safety Act 2005 and the Victorian Child Safe Standards. Council promotes an organisational culture that embeds within it child safe practices and expects its staff to perform their roles and engage with the community in a manner that is consistent with its child safe practices. To guide expected standards of child safe behaviours of all staff, Council has a Child Safety and Wellbeing Policy.

As part of the appointment process, Council may undertake appropriate child safety pre-screening checks of candidates in accordance with Council Child Safety policies and procedures where appropriate. This may include asking child safety-related questions during interview, conducting relevant checks of the candidate's prior contact with children in employment and/or requiring proof of a valid Working with Children Check prior to commencement.

Council welcomes applications from all interested candidates including from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse backgrounds and people with disabilities. Council's recruitment process will be reasonably adapted to ensure all candidates have equitable access to Council's recruitment process and job opportunities.