Closing date: 2/11/2026 9:00 AM W. Australia Standard Time
Location: Tom Price
Department: Visitor Centre
Compensation: Annual Salary (FT & PT pro-rata) AUD $109,281.68 - $115,355.39
Employment type: Permanent Full-Time
Work Arrangement: On-site
Tom Price, WA
(Onsite)
Be the face of one of Australia's most iconic destinations
Are you passionate about tourism, customer service and showcasing extraordinary visitor experiences?
The Shire of Ashburton is seeking an enthusiastic and experienced Visitor Centre Coordinator to lead the operations of the Tom Price Visitor Centre and inspire visitors to discover the best of our renowned Reef to Range region.
This is more than a customer service role. As Visitor Centre Coordinator, you will lead a dedicated team, support local tourism and business operators, deliver exceptional visitor experiences and play a key role in promoting one of Western Australia's most unique and spectacular destinations.
From the breathtaking landscapes of Karijini National Park to the vibrant communities that make our region special, you'll help connect visitors with unforgettable experiences while contributing to the economic growth and prosperity of the Pilbara.
About Us
The Shire of Ashburton is home to the towns of Tom Price, Onslow, Paraburdoo and Pannawonica, as well as the Aboriginal communities of Bindi Bindi, Wakathuni, Bellary, Youngaleena and Ngurawaana.
Our vision is to embrace our unique Pilbara environment and lifestyle by developing vibrant, active and connected communities.
We are committed to creating places where people choose to live, work, invest and visit, and where the benefits of growth are shared across our communities.
What's on Offer?
· Salary range between $109,281.68 - $115,355.39 p.a.(plus $12k pro rata cost of living allowance)
· Six weeks' annual leave + additional Annual Wellbeing Day
· Annual Health & Wellbeing Allowance of $300
· Superannuation match scheme (SOA contribution up to 21%)
· Secure a local government role with training and development opportunities.
About the Position
The Visitor Centre Coordinator is responsible for leading the day-to-day operations of the Tom Price Visitor Centre, ensuring exceptional customer service while promoting local tourism experiences, attractions and businesses.
This position is responsible for:
· Leading the daily operations of the Visitor Centre and delivering outstanding visitor experiences
· Supervising, supporting and developing Visitor Centre staff and volunteers
· Promoting local tourism products, attractions and events while supporting regional visitation
· Managing bookings, retail sales, stock control and administrative processes
· Building strong relationships with tourism operators, businesses and community stakeholders
· Monitoring budgets, reporting and operational performance to support service delivery
About You
To succeed in this role, you will bring:
· Experience in customer service, tourism, hospitality or a related field
· Demonstrated experience supervising or coordinating staff
· Strong organisational skills with the ability to manage competing priorities
· Well-developed administration, cash handling and record-keeping skills
· Strong communication and relationship-building abilities
· Sound computer skills, including Microsoft Office applications
· A proactive approach to problem solving and delivering high-quality customer service
· Current C Class Driver's Licence
Desirable:
Why Join Us?
· Lead a dynamic and customer focused Visitor Centre team.
· Play a key role in growing tourism and supporting local businesses.
· Showcase the Pilbara's world-class attractions and experiences.
· Build relationships across the tourism, hospitality and community sectors.
· Be part of a progressive Local Government committed to community and economic development.
· Enjoy a diverse and rewarding role where no two days are the same.
How to Apply?
Applications must be submitted online via the Shire of Ashburton website: www.ashburton.wa.gov.au and applications will close at 9:00 AM on Monday 2 November 2026. Shortlisting may commence immediately.
Note: This vacancy may close early if a suitable candidate is identified. Your early application is encouraged
For further information, please contact Susan Allan, Manager Business & Economic Development, on 0407 776 721.
All terms and conditions are as per the Shire of Ashburton Industrial Agreement 2026.
The successful candidate will be required to obtain a National Police Check and provide evidence of qualifications prior to commencement. We strongly encourage applicants to begin this process when applying.
The Shire of Ashburton is committed to diversity and strongly encourages candidates from different cultural, gender and age backgrounds to apply.
Please Note: Canvassing of Councillors or Shire Employees will disqualify applicants.
Yearly based
Poinciana Street, Western Australia
Poinciana Street, Western Australia
